Shipping and returns

Shipping and returns

Every Kübbo is prepared and shipped individually with love and care — straight from our Sydney team to your doorstep, anywhere in Australia.

Every Kübbo is prepared and shipped individually with love and care — straight from our Sydney team to your doorstep, anywhere in Australia.

Fast shipping, Australia-wide.


All orders are packed and shipped from our Sydney warehouse.

You’ll usually receive your Kübbo within 2–7 business days, depending on your location.


Once it’s shipped, we’ll send you a tracking link so you always know where it is.

Fast shipping, Australia-wide.


All orders are packed and shipped from our Sydney warehouse.

You’ll usually receive your Kübbo within 2–7 business days, depending on your location.


Once it’s shipped, we’ll send you a tracking link so you always know where it is.

Easy returns - 30 days money back guaranteed.


We’re sure you’ll love Kübbo — but if for any reason you’re not completely happy, you can return it within 30 days for a full refund.


No long forms, no complicated steps — just send it back in its original condition and we’ll take care of the rest.

Easy returns - 30 days money back guaranteed.


We’re sure you’ll love Kübbo — but if for any reason you’re not completely happy, you can return it within 30 days for a full refund.


No long forms, no complicated steps — just send it back in its original condition and we’ll take care of the rest.

Local support you can count on.

Questions about your order or return? Our friendly Sydney-based team is here to help.


Whether it’s a shipping update, replacement, or refund, we’ll sort it out quickly and with care.


📧 support@getkubbo.com

We’re proudly Australia. With local support, trusted by local families. If you ever need help, you’ll be speaking with someone who truly cares.

Fast shipping. We send every Kübbo from our Australian warehouse — because when it comes to your loved ones’ safety, waiting isn’t an option.

Free returns. We know you’ll love Kübbo, but if it’s not right for you, simply send it back within 30 days for a full refund. No questions, no stress.

Get help with funding. You may be able to get Kübbo fully covered through eligible care or support programs. Send us a quick message and we’ll help you with the process.

© Kübbo Australia 2025